Change Your Webmail Password

Change Your Webmail Password

The password associated with your email account can be used to access the webmail interface, as well as configure your account with a desktop mail client. You can change this password from the webmail interface at any time. Here’s how

you can do so –

  1. Login to the webmail interface.

Screenshot_webmailurl

2. At the top of the page, click on 3 parallel sign icon beside OX symbol.

3. Click on Settings.

4. On the settings page, click on the Change password tab.

Screenshot_change password

5. Enter your existing password and a new password of your choice.

Screenshot_change password2

If you do not have access to the webmail account, you can reset the password from the Email Dashboard. Please refer the following link for the instructions: Reset Password From Dashboard

reset

reset2

Password policy

To ensure the safety of your email account, it is mandatory that you follow certain policies while setting your password. The system will not accept any password that does not abide by the following rules –

  1. The password must contain at least 8 characters (and can be up to 32 characters long).
  2. The password can not contain the email prefix or the domain name in their exact form. For instance, if your email address werejohn@yourdomain.com, then your password can not contain the words john or yourdomain.com.
  3. The password must contain at least one alphabet (a-z in upper or lowercase), and at least one numeral (0-9).

Best practices for setting a password

Make sure you create a unique password to help keep someone from breaking into your account. Here are a few tips for creating your password, and keeping it safe:

  • Never tell anyone your password.
  • Never write down your password. Even though your password will look random to others, think of a way to remember it so that you don’t have to write it down.
  • Change your password periodically.
  • Don’t choose a dictionary word as your password. Be creative.
  • Make sure you abide by the password policy – let your password be a combination of diverse characters such as punctuation marks. capital and lowercase letters and numbers. A variety of characters makes it harder for anyone to guess the password.

    • Related Articles

    • How to Change Your Password

      Before You Change Your Password We can’t emphasize enough that passwords are your first line of defense against hacking attempts. A lot of times users end up using a weak password because it’s easy to remember. Please don’t do that. You can use one ...
    • Login to Webmail

      In order to log in to your webmail account and access your email, you must go to a URL of the form http://webmail.yourdomainname.com/ For Example: When your email account is created, an email is sent to your alternate email address, as specified by ...
    • Webmail Login Errors

      Known Errors on Open-Xchange Webmail interface URL’s: Error: The username or password is incorrect. (LGI-0006) Screenshot:  Reason for Error:  Clients have incorrectly entered their username or password for the domain. Please retry with the correct ...
    • Webmail Basics

      Reading and managing mails When you first login, your inbox is automatically displayed. To view an email, simply click on the subject. The selected email will be highlighted and the entire message will get loaded on the screen. Bold messages are new ...
    • Add A Widget To Webmail