Email
General Email Information
What do SMTP, POP, Mail Relay, Mail client and MX record stand for? SMTP (Simple Mail Transfer Protocol) is a TCP/IP protocol used in sending and receiving email. However, since it’s limited in its ability to queue messages at the receiving end, it’s ...
Manage Your Address Book
The address book will show you any saved contacts. This will store names and email addresses so that you don’t have to remember these while composing emails. The left-hand side will display all of the saved addresses, and the right side will show the ...
Add An Email User
Once the DNS settings have been properly configured, your email service is ready to be used. Now, you need to create email accounts for users on your Domain. You can either add one user account at a time, or multiple accounts at once. Add a new Email ...
Configure DNS Settings
In order to start using email services on your Domain, it is essential that the correct Mail Exchange (MX) records are added to your DNS settings. These MX records must be created on the authoritative Name Servers of your Domain. If you do not have ...
Email on iOS Device
CONFIGURE MAIL ACCOUNT ON iOS DEVICE From the Home screen, choose Settings. Next, tap Mail, Contacts, Calendars. In the Accounts section, tap Add Account. Choose your email account type. For setting up email to work with our service, choose Other. ...
Webmail Basics
Reading and managing mails When you first login, your inbox is automatically displayed. To view an email, simply click on the subject. The selected email will be highlighted and the entire message will get loaded on the screen. Bold messages are new ...
Auto Email Response
Each user can enable, disable and modify their own auto-responder from their webmail interface. Enabling the auto-responder would result in an automatic reply being sent out by the Email system as soon as an Email is received for that specific Email ...
Add A Widget To Webmail
Add An Email Signature
Permanently Delete Email
Change Your Webmail Password
The password associated with your email account can be used to access the webmail interface, as well as configure your account with a desktop mail client. You can change this password from the webmail interface at any time. Here’s how you can do so – ...
Add A Mailing List
What is a mailing list? A mailing list is a group of email addresses that can be used to send the same messages to multiple recipients. The entire group of recipients is represented by one mailing list address, such that when a mail is sent to this ...
Setup Email Filters
Setup Gmail Client
Setting up Email Account on Gmail In order to send and receive email using Gmail, you need to setup your account as described below – 1) Login to Gmail by going to mail.google.com 2) Navigate to the 'Gear' icon in the upper right-hand corner of the ...
Setup Email Forwarding
If you wish to forward all incoming emails to another account, here is how you can do it: Login to the webmail interface. At the top of the page, click on 3 parallel sign icon beside OX symbol. Click on Settings. Enter the email address to which you ...
Setup An Email Client
Sermon Box Email can be configured on various email clients such as Outlook, Outlook Express, Thunderbird, Windows Mail, Windows Live Mail, Apple Mail etc., The mail clients listed below contain instructions on how to setup your mail account for ...
Login to Webmail
In order to log in to your webmail account and access your email, you must go to a URL of the form http://webmail.yourdomainname.com/ For Example: When your email account is created, an email is sent to your alternate email address, as specified by ...
Webmail Login Errors
Known Errors on Open-Xchange Webmail interface URL’s: Error: The username or password is incorrect. (LGI-0006) Screenshot: Reason for Error: Clients have incorrectly entered their username or password for the domain. Please retry with the correct ...